Amazon Connect reduces outbound rates to the Caribbean

Amazon Connect has reduced outbound dialing rates to the Caribbean by 21% on average in the US East (N. Virginia) and US West (Oregon) regions. This includes 76% to the Bahamas, 60% to the Cayman Islands, and 56% to Jamaica. The new [Telephony Rates](/connect/pricing/) are now available as part of the standard pricing for Amazon Connect service usage for US East (N. Virginia) and US West (Oregon). To see all AWS Regions where Amazon Connect is available, see the [AWS Region table](/about-aws/global-infrastructure/regional-product-services/). Visit the [Amazon Connect website](/connect/) for more information.