Amazon Connect launches support for 64 languages for Amazon Q in Connect agent assistance
Share
Services
Amazon Q in Connect now supports 64 languages for agent assistance capabilities. Customer service agents can now chat with Q for assistance in their native language and Q will provide answers, knowledge article links, and recommended step-by-step guides in said language. New languages supported include: Chinese, French, French (Canadian), Italian, Japanese, Korean, Malay, Portuguese, Spanish, Swedish, and Tagalog.
For the full list of supported languages, please see the [Languages supported by Amazon Connect features](https://docs.aws.amazon.com/connect/latest/adminguide/supported-languages.html#supported-languages-wisdom). For region availability, please see the availability of [Amazon Connect features by Region](https://docs.aws.amazon.com/connect/latest/adminguide/regions.html). To learn more about Amazon Q in Connect, please visit the [website](https://aws.amazon.com/connect/q/) or see the [help documentation](https://docs.aws.amazon.com/connect/latest/adminguide/configure-language-support-for-q-in-connect.html).