Amazon Connect now offers generative text-to-speech voices

Amazon Connect now offers new generative text-to-speech voices enabling you to deliver natural, human-like, and expressive conversations with your customers. With this launch, you now have access to 20 different generative-enhanced voices across languages such as English, French, Spanish, German, and Italian. These voices can be used to deliver text-to-speech experiences like welcome messages, policy information, or even power your dynamic conversational AI experiences. These capabilities can be configured directly in the drag-and-drop flow designer using the “Set Voice” flow block or through public APIs. These new capabilities are included in unlimited AI [Amazon Connect pricing](https://aws.amazon.com/connect/pricing/#Amazon%5FConnect%5Fwith%5Funlimited%5FAI) or available [individually priced](https://aws.amazon.com/connect/pricing/#Amazon%5FConnect%5Fwith%5Findividual%5Ffeatures). To learn more, see the [Amazon Connect Administrator Guide](https://docs.aws.amazon.com/connect/latest/adminguide/text-to-speech.html) or [Amazon Connect pricing page](https://aws.amazon.com/connect/pricing/). These features are available in US East (N. Virginia), Europe (Frankfurt), and US West (Oregon). To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the [Amazon Connect website](https://aws.amazon.com/connect/) or to learn more about unlimited AI in Amazon Connect read our [blog post](https://aws.amazon.com/blogs/contact-center/introducing-the-next-generation-of-amazon-connect/).