Amazon Connect now provides granular access controls for performance evaluations
Share
Services
Amazon Connect now enables businesses to restrict access to specific performance evaluation forms, preventing unauthorized access to evaluation form templates and completed evaluations. Businesses can provide managers access to modify or use only the evaluation form templates that are relevant to their business line or function, improving security and making it easier for managers to select the right form while completing evaluations. Additionally, both managers and agents can be restricted from viewing certain completed evaluations. For example, you can restrict agents from viewing test evaluations filled with a form template that is yet to be finalized.
This feature is available in all regions where [Amazon Connect](https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#amazonconnect%5Fregion) is offered. To learn more, please visit our [documentation](https://docs.aws.amazon.com/connect/latest/adminguide/create-evaluation-forms.html) and our [webpage](https://aws.amazon.com/connect/contact-lens/).
What else is happening at Amazon Web Services?
AWS Shield network security director now supports multi-account analysis
about 16 hours ago
Services
Share
Read update
Services
Share
Amazon EMR Managed Scaling is now available in 7 additional AWS regions
about 16 hours ago
Services
Share
Amazon EC2 X2iedn instances now available in AWS Europe (Zurich) region
about 23 hours ago
Services
Share
AWS DataSync introduces Terraform support for Enhanced mode
about 23 hours ago
Services
Share
Validate best practice compliance for SAP ABAP applications with AWS Systems Manager
about 23 hours ago
Services
Share